New Customer Dashboard for The Pyro Player Fireworks Video Player

Big changes are coming to The Pyro Player, and we're beginning to roll out a new generation of tools for customers using our fireworks video player in their retail stores.

The first major addition is our new Pyro Player Customer Dashboard, giving customers more access to their players, account information, and fireworks product libraries.

Best of all, access to the new Dashboard is included with an active Pyro Player subscription.

More Control Over Your Fireworks Video Player

The Pyro Player was built to make showing fireworks product videos in a retail environment simple. Scan a product and customers can see what that firework does before making their purchase.

Now we're expanding what happens behind the scenes.

The new Customer Dashboard gives retailers a central location to view information about their Pyro Players, including the status of devices based on their most recent update check-in.

For businesses operating multiple Pyro Players or multiple retail locations, the Dashboard also provides a convenient way to see information about their devices from one place.

New Fireworks Product Library Tools

Keeping a fireworks video player useful means keeping its product library current.

That's why one of the first tools we've added to the new Dashboard allows customers to add missing fireworks products to our libraries themselves.

Previously, customers could send us the barcode, product name, and brand of a missing firework and we would locate the necessary product information and video content for them.

That full-service option is not going away.

Customers can continue sending missing products to us and have The Pyro Player team take care of them as part of their service.

The Dashboard simply provides another option. If you need a product added quickly or prefer to handle it yourself, you now have the tools to do so.

Self-Service Tools Without Losing Full-Service Support

There are plenty of systems that give businesses software and leave them responsible for managing it.

That's not what we want The Pyro Player to become.

Our goal is to provide useful self-service tools in addition to the service and support our customers already receive.

Want to manage something yourself? You'll have more tools to do it.

Want us to handle it for you? We're still here.

It's another step toward making The Pyro Player a more capable fireworks video player for fireworks retailers without adding unnecessary work for the people using it.

More Features Are Coming

The Customer Dashboard wasn't created for just these first few features.

We've built it as a foundation for new capabilities that will continue to expand what The Pyro Player can offer fireworks retailers.

Device information and product library management are only the beginning.

We have much more planned for The Pyro Player fireworks video player, and you'll begin seeing additional tools and capabilities become available as development continues.

Current Pyro Player Customer?

Access to the new Customer Dashboard is included with your active Pyro Player subscription.

If you're already using The Pyro Player and haven't received access yet, contact us and ask about getting access to your new Customer Dashboard.

We're excited about where The Pyro Player is headed—and this is just the beginning.